FREQUENTLY ASKED QUESTIONS
What size should I order?
We totally understand that all of our beautiful customers are different shapes and sizes, and sometimes it is difficult to shop online because you can't try anything on! We have created a general sizing guide to help you decide which size would be best for you.
We also try to provide specific details about each product in the description, so don't forget to check there! If you still have questions about that dress you're lusting after, just drop us a line at email@example.com and we will try to provide any information you need to make your decision!
Can I place my order over the phone?
Not at this time.
What payment options do you accept?
We accept American Express, Discover, MasterCard and Visa debit/credit card payments and PayPal. We don't accept personal checks, money orders, direct bank transfers or multiple forms of payment.
Will I be charged sales tax on my order?
How do I apply a gift card code or a promo code at checkout?
At checkout, go to your order summary and enter your code in the text box that says "Promo Code".
Can I use promo codes with the purchase of already discounted items or sale items?
Promo codes and offers cannot be combined with already discounted items or sale items.
Can I use promo codes and/or discounts with gift card purchases?
Discounts and promo codes cannot be used for the purchase of a gift card.
I need to change something on my order. How can I do that?
We are unable to change orders once placed.
Where is my order confirmation?
Awesome! You placed an order! As soon as your order is submitted, you will receive an email confirmation to the email address you entered on your order. If, for some reason, you didn’t get an email, please check your spam folder and add firstname.lastname@example.org to your safe sender list.